Premium Black Floral Kurti Pant Dupatta Set

Shipping Policy

Thank you for shopping with us.

• All orders are processed and dispatched within 24 hours of successful order confirmation.
• We ship all orders through OVIX Logistics to ensure safe and reliable delivery.
• Once your order is shipped, you will receive a tracking link via SMS and/or email.
• Delivery timelines may vary depending on your location, courier availability, weather conditions, or public holidays.
• If you experience any shipping, tracking, or delivery-related issues, please raise a support ticket through the OVIX Logistics website.

Returns Policy

Your satisfaction is important to us.

• Returns are accepted within 4 days from the date of delivery.
• Returned items must be unused, unwashed, unworn, and in their original condition with all tags and packaging intact.
• Products that have been washed, altered, damaged by the customer, or returned without original tags are not eligible for return.
• Once the returned product passes our quality inspection, the refund or replacement process will be initiated.

How to Request a Return

1. Submit your return request within 4 days of receiving your order.
2. Pack the product securely in its original packaging.
3. Follow the return instructions shared by our support team.
4. After the returned item is received and approved, your refund or replacement will be processed.

Non-Returnable Items

• Products returned after the 4-day return window.
• Used, washed, altered, or damaged products.
• Products without original tags or packaging.

For any shipping or delivery-related issues, please raise a support ticket on the OVIX Logistics website.